Sunday, December 8, 2024

Our first big-venue experience (and why we won't repeat it)

This weekend, Brian and I did something a bit out of step with our usual ecofrugal spending habits. As regular readers know, we're both big fans of the show Critical Role (in which "a bunch of nerdy-ass voice actors sit around and play Dungeons & Dragons"). So when we learned that the Critical Role cast would be running a live "Critmas" event at the Freedom Mortgage Pavilion in Camden, New Jersey—their first ever show in our state—we decided to spring for tickets. We'd already been to see a live show in Brooklyn featuring a subset of the cast and had a lot of fun, so we figured this event would probably be worth the cost of admission.

From the moment we first started planning the trip, though, the venue seemed determined to convince us we were wrong. First, there was the cost and hassle of ordering the tickets. They were only available through Live Nation, so I had to set up an account with that site—which turned out to be a subsidiary of Ticketmaster—in order to place the order. The process of setting up the account, linking it to my PayPal account, and placing my order took well over an hour, requiring several attempts before the transaction would go through. And by the time Ticketmaster had finished piling on taxes and fees, our two "Standard Tier" tickets, allegedly priced at $75 each, came to a total of $226.88.

This already high price, as we quickly learned, did not include parking. The Freedom Mortgage Pavilion's website informed us that while parking was "available" at various nearby lots, we would have to find and pay for it ourselves—unless, of course, we wanted to shell out an additional $50 for "premier" parking. We couldn't bring ourselves to swallow that additional expense, especially since it would most likely mean fighting our way through a massive traffic jam at the end of what was already likely to be a very late night. So we spent several more stressful hours poring over maps of the area trying to find other parking options. Our best bet seemed to be the Rutgers Camden campus, especially since Brian has a Rutgers parking permit that would allow him access to lots that might not be open to the general public. A campus map showed several parking lots, but it didn't explain who was allowed to use them. Some were clearly labeled as resident parking, but others were unmarked. We ended up planning out a route that would take us past several different lots so that if one was full, we could move on to the next.

Then there was the matter of food. The venue's website clearly stated that we could not bring in any outside food or drink except for one sealed bottle of water. However, we would be allowed to bring in an empty bottle and fill it up at one of the water fountains. So that would take care of basic hydration, but nourishment was another matter. The show was scheduled to start at 7pm, and it would take us about an hour and a half to drive there, so we wouldn't be able to eat dinner beforehand. We couldn't tell from the website what food options would be available, but we could be pretty sure they would all be expensive and would involve waiting in long lines. So we planned to pack a picnic supper—peanut butter sandwiches, fruit, baby carrots, and a couple of cookies—that we could nosh on before and after the show.

A final source of stress was the Freedom Mortgage Pavilion's bag policy. It was clear from the venue's website that my purse, which is practically a part of my body, would not be able to come to the show with me. The venue allowed only clear plastic bags no larger than 12 inches square and 6 inches deep and "small clutches, wristlets, or fanny packs" no bigger than 6 inches by 9. I had a zipper bag that was just within those limits, so I figured I could squeeze the essentials—my large phone wallet, a pillbox, and maybe a couple of small toiletries like a nail clipper and lip balm—into that. But then, less than a week before the show, I received an email from the venue reminding me about its policies, and the size limit it gave for clutch bags was only 4.5 by 6.5 inches—roughly half the size stated on the venue's own website. Confused by these conflicting rules, I consulted Reddit and found that the venue had adopted these smaller size limits two years ago and somehow never bothered to update its website to reflect them.

With only a few days until the show, I posted a couple of frantic messages on Facebook (one in our local Buy Nothing Group and one in our board-gaming group) asking if anyone could loan me a plastic stadium bag that fit the venue's limits. I ended up getting not one but two offers and, just to be on the safe side, accepted them both. However, that didn't solve the problem of what to do with my phone. I had to bring it with me, because our tickets were on it; they contained a digital code that changed regularly, so I couldn't just print them out ahead of time. But I couldn't bring the wallet that normally holds the phone because it was over the size limit. It was possible they'd allow the wallet if it was inside a clear bag, but it was also possible they wouldn't, and we didn't want to take the chance. And carrying the phone around naked would have put it at risk of damage.

Rather than run out and buy a case for it, Brian decided to try making me one. He borrowed the phone and basically built the case around it, cutting two panels out of corrugated cardboard and wrapping them in fabric cut from an old pair of fleece tights. Then he wrapped the whole thing in thinner, more flexible cardboard cut from a cereal box and secured it with a rubber band. The finished case was right on the edge of the 6.5-inch limit, so there was always a chance some zealous security guard would seize it, but losing it wouldn't cost us anything.

The last thing we had to worry about was getting to the venue. Google Maps offered multiple routes, but the most straightforward one appeared to be the NJ Turnpike. We carefully reviewed the steps to get from the Turnpike to the parking lot, going over each turn in street view so we'd know what to expect, and also how to get from the parking lot to the venue on foot. Google said the journey could take anywhere from 60 to 110 minutes, and the show was scheduled to start at 7:30 pm, with the doors opening to regular ticket holders (as opposed to those who had paid $250 a seat for VIP tickets) at 6pm. We decided to leave at 4:30 pm to give ourselves plenty of leeway in case we got lost, ran into traffic, or had some other sort of mishap.

As it turned out, none of the things we'd worried about came to pass. We made it to Camden in about an hour, and the first parking lot we looked at had plenty of available spaces. We made the chilly one-mile walk through the streets of Camden without difficulty and arrived at the venue right as the doors were opening. The guard took only a cursory look at my borrowed stadium bag before waving us through, raising no objection to Brian's homemade phone case. We made our way through the crowd, found our seats, filled our water bottle, and still had over an hour to spare before showtime. 

We did make one deviation from our careful plan; despite having partaken of sandwiches and carrots in the car, I realized soon after we seated ourselves that I wasn't going to make it through the whole show without something to munch on. Luckily, we didn't have to stand in the long concession lines, as there was a vendor passing through the aisles selling big boxes of popcorn for $10. Normally, I would balk at paying this much for a snack I can make at home for pennies, but under the circumstances, it seemed like the best deal we were likely to get. So I shelled out an extra $10 for a box and nursed it through the entire four-and-a-half hour show.

The Critical Role cast, as always, put on a great show. From where we were seated, far back in the huge auditorium, they were only tiny figures on the stage, but the venue had large screens set up that allowed us to see their facial expressions in close-up. This meant that most of the time, we were looking at the screens, rather than the live actors on the stage, so visually, it wasn't all that different from watching on our own small screen at home. But being part of the crowd, laughing and shouting and cheering when the characters did something awesome, definitely added to the experience.

Still, as we walked back to our car through the cold December night, we found ourselves asking: Did it really add that much? Yes, being in the room where it happens was a lot more fun than watching at home. But everything we had to do in order to be in that room was a lot less fun. In fact, everything other than the show itself—ordering the tickets, planning our route, searching for parking, packing sandwiches in lieu of a proper dinner, driving to and from Camden, walking from the parking lot to the venue and back on a cold December night, and arriving home exhausted at 2 am—was extremely stressful. Neither of us could say with confidence that the experience, taken as a whole, was better than staying at home and watching the show curled up on the couch in our jammies with some hot cocoa. And we certainly couldn't say that it was so much better as to be worth the roughly $241 we spent in total for the tickets, gas, tolls, and vastly overpriced popcorn.

So, while this was a worthwhile experience, it isn't one we're eager to repeat. The joy of watching the show in a room full of fellow Critters (fans of the show) just wasn't enough to balance out all the cost and hassle. I kind of feel like if Critical Role ever returns to New Jersey, rather than pay over $200 to see them live in a huge arena, we should try to find a group of local Critters and have an at-home watch party. We can share a potluck dinner, sit on comfy chairs to enjoy the show together, use the bathrooms during the break without having to wait in a long line, and still get to bed before 1 am.

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